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Shipping

We ship worldwide

All of our items are made in-house and just for you and for this reason takes 1 to 3 working days of production time.

Every garment we create is made with utmost care and dedication, tailored to your unique preferences. We take immense pride in our made-to-order approach, ensuring that each piece is a testament to the artistry and craftsmanship we hold dear.

Based in the heart of Uruguay, our workshop is a hub of creativity, where talented artisans bring your visions to life. When you choose our products, you’re not just purchasing a piece of clothing; you’re investing in a one-of-a-kind masterpiece designed exclusively for you.

Shipping fares & time

  • Australia, New Zealand, Japan & Canada – USD 20 – 4 working days
  • Uruguay – $UY 250 – 1 working day
  • Rest of the World – USD 14 – 3 working days

Each additional item: USD 3

 

Duty taxes & import costs

As much as we strive to provide a seamless shopping experience, it’s essential for us to clarify our policy regarding these additional charges.

Please note that any applicable duty imports, customs fees, taxes, or other related charges are not included in the purchase price of our products. These fees may be imposed by your country’s customs authorities when your order reaches its destination.

While we understand that these charges can be unexpected, we want to be transparent about our position. As an international customer, you are responsible for these duties and taxes that may be applied to your order. The amount varies depending on your country’s regulations.

If you have any concerns or questions about duty imports and taxes, please don’t hesitate to reach out to our customer support team. We are here to assist you and provide guidance to ensure a smooth delivery process.

Important information

  • During sale periods or public holidays, there may be an extension in the processing time, which can take up to 4-5 working days. We sincerely appreciate your patience during such times.
  • Kindly be aware that we are unable to deliver to P.O. Boxes.
  • After your order has been collected by the carrier, you will receive tracking details via email or text directly from the carrier. For any inquiries, problems, or tracking-related matters, please contact your chosen carrier.

 

Thank you for choosing to be a part of our journey. We invite you to explore our collections and experience the joy of owning a garment that is as unique as you are. Together, let’s celebrate the beauty of slow, thoughtful fashion and the art of custom-made clothing from Uruguay.